Terms & Conditions

Cotton Nursing Solutions Ltd — Last updated: March 2026

1. Introduction

These terms and conditions govern your use of the Cotton Nursing Solutions Ltd website and the services we provide, including training courses, occupational health services, and family wellbeing resources. By using our website or booking our services, you agree to these terms.

2. About Us

Cotton Nursing Solutions Ltd is a registered company operating two divisions: Cotton Nursing (occupational health and training) and Cotton Family (family wellbeing and children's resources). Our registered address is in Canterbury, Kent.

3. Services

We provide occupational health services, accredited first aid and nursing training courses, and family wellbeing resources.
All services are subject to availability and may be amended or withdrawn at our discretion.
Course content, dates, and pricing may be updated from time to time. The details confirmed at the time of booking will apply.

4. Bookings & Payment

Bookings are confirmed once payment has been received or a purchase order has been agreed.
Payment terms will be communicated at the time of booking.
We accept payment via Stripe and bank transfer.
All prices are quoted in GBP and are inclusive of VAT where applicable.

5. Cancellations & Refunds

Please refer to our Cancellation & Refund Policy for full details on cancellations, transfers, and refunds.

6. Certificates & Accreditation

Certificates are issued upon successful completion of accredited courses.
Accredited courses are delivered in accordance with the requirements of the relevant awarding body (e.g., Qualsafe Awards).
Certificates are issued by the awarding body and are subject to their terms.

7. Intellectual Property

All content on this website — including text, images, logos, course materials, and designs — is the property of Cotton Nursing Solutions Ltd unless otherwise stated. You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

We take every reasonable care to ensure the accuracy of information on our website and in our courses.
We are not liable for any indirect, incidental, or consequential loss arising from the use of our website or services.
Our total liability for any claim shall not exceed the amount paid for the relevant service.
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Website Use

You may use our website for lawful purposes only.
You must not misuse our website by introducing viruses, attempting unauthorised access, or engaging in any activity that could harm the site or its users.
We reserve the right to restrict access to the website at any time without notice.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites.

11. Privacy & Data Protection

Your use of our website and services is also governed by our Privacy Policy and GDPR Policy.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the updated terms.

14. Contact

If you have any questions about these terms, please contact us:

Elisabeth Fairbairn, Owner
Cotton Nursing Solutions Ltd
Email: [email protected]
Phone: 07872 179689